Can I learn from their success – and failure?

Jerome writes, Dan, I have the No More Mondays CDs and was listening to a story about a couple that started a coffee shop for around $5K when everyone else was telling them it would cost $180-$220K. I am in the same position with wanting to start my own pizza restaurant, and was wondering if it would be possible to get more details about their success. Or even to get in contact with them and learn from their experience.

Jerome, yes I’m sure you could learn a lot from their experience.  That story about the coffee shop happened about 15 years ago.  The young couple got used chairs and tables and painted them wild colors.  Together them pulled up the old carpet, sanded and painted the old concrete to give it a unique feel.  It was called Café Milano, located just off the square in Franklin, TN and their success was immediate.

Local artists like Amy Grant and Phil Keaggy loved the ambiance and the small crowds there.  But that success immediately attracted the attention of some high rollers with big plans.  They put several million dollars up to open an entirely new place in downtown Nashville – all the bells and whistles – big screen TVs and the works. Same name and with the original owner as “manager.” Then it was sold for even more money to one of the big music companies here. By now it was totally different than the little hole-in-the-wall that was so successful originally.  The overhead in the new place was astronomical – and they were in trouble pretty quickly.  After struggling along for about a year the whole thing folded – and everyone parted with hurt feelings and pocketbooks.  The founding couple divorced and went their separate ways.  Their whole success story was destroyed by the temptation of investor money and getting too big too soon.

Yes, they started on a shoestring as you can still do today.

And yes, I trust there are lessons in that to help you avoid some of those mistakes.

  • Bigger is not always better
  • Don’t forget your original USP – what do you do extremely well
  • With outside investor money you will always give up control
  • No business is more important than your relationships – protect your marriage

Related posts:

  • Anonymous

    Dan, this is a very sad story with an important lesson…especially your fourth bullet point above.  Starting a business is about profit to a certain degree, but if that becomes the entire focus then we are missing the point.  Thank you for sharing this.  As I’m working through some of my entrepreneurial ideas, this helps to keep me on a good and Godly path.  Thanks for all you do.

    • Anonymous

      Very sad indeed.  They were such a bright, excited young couple.  I was the one who encouraged them to go for their dream now – not to wait.  And then it blew up so quickly.  I’ve second-guessed myself many times over that. Thinking perhaps they needed more life experience at a lower level.

      • Bernard Haynes

        Dan, don’t second guess yourself over this. I believe you gave them good advice to go after their dreams. It was their decision to go bigger than they needed to. It looks as if the five letter killer word ‘greed’ came in the picture. Instead of growing their business at a slow steady pace and having it small and successful. The let’s make it bigger so we can make more money mentality blocked their initial intentions and led them down the dark rode of destruction. This goes to show bigger is not always the best. Dan, keep doing what you do.

      • Bryan Hart

        I think it was good for them to go after their dream. It seems that they just lost sight of it.

      • Bryan Hart

        I think it was good for them to go after their dream. It seems that they just lost sight of it.

    • Anonymous

      Very sad indeed.  They were such a bright, excited young couple.  I was the one who encouraged them to go for their dream now – not to wait.  And then it blew up so quickly.  I’ve second-guessed myself many times over that. Thinking perhaps they needed more life experience at a lower level.

  • Bryan Hart

    Ouch.

    I just read Derek Sivers Anything You Want (thanks to you and Andy Traub). It makes me wonder if if would have been better to fight to stay smaller…I wonder how you can maintain the whole in the wall location. Did they really want to become that big?

    Personally, if I ever have a coffee shop (which is one of my semi-long-term dreams…..coffee+sushi shop:) I would want the coffee shop be for me. If it got to big I wouldn’t want to visit my own place anymore. Whatever the businesses I create in the future will be, they will be what connects with my own heart (not just wealthy customers). 

    I’m taking away: Freedom-Smaller-Unique. 

    • Anonymous

      Bryan – well put.  I have opportunities every day to get bigger.  My question is always – how long will it take to get back to the life I have today?

    • Anonymous

      Bryan – well put.  I have opportunities every day to get bigger.  My question is always – how long will it take to get back to the life I have today?

  • Kirk Thomas

    Dan,

    Many lessons there to be learned.  One of the main ones is to know and always keep in mind what you really want.  Money is just a tool to help you get part of the way there.  But if Money is the sole objective then it usually ends bad for everyone.  This is why yourself and others who teach to set life goals and work toward those and make descisions with those in mind are so important.  Without a vision of what you want out of life you can make bad decisions that take you further away.

    • Anonymous

      It often takes some time and life experience to get clarity on what we want.  I know it took me a long time to figure out the life I have today.  

    • Anonymous

      It often takes some time and life experience to get clarity on what we want.  I know it took me a long time to figure out the life I have today.  

  • Mrscwd

    what is USP? I think p may be passion?

    • Jeff Garrett

      Unique Selling Point

      • Anonymous

        Unique Selling Proposition*

  • http://www.facebook.com/people/Vickie-Smith/1462145959 Vickie Smith

    In the past this would just be more fuel for the fire- as in success will bring me pain and isn’t worth it.  Stay invisible and you are safe.   I choose not to let fear rule me.   I choose to trust in God and keep moving forward.  I choose to TRY!

  • Kdbonham

    Not that expansion is bad, it can be very profitable (even necessary at times) but it’s a double-edged sword.  My dad, who worked for the SBA in the 60′s-70′s, told me that, no matter what profession you go into, there’s always a downside. Something to think about here:  if you remember the 1955 play “Patterns” by Rod Serling, the point of the story wasn’t about the guy getting replaced on the top level of a Fortune 500.  The point was about the aggressive owner of the company who didn’t care WHO got replaced (including himself) in order for the business to grow even beyond his or anyone’s wildest dreams. 

  • http://alexspeaks.com Alex Humphrey

    Wow, Dan. That’s heart breaking. I have heard you tell that story several times and never before had I heard how it ends up. It’s so easy to take a snippet of time and say, “This is amazing! You should do this!” but to see how it all ends really changes the game a bit.

    I like your warnings. They were successful and unique. They had a very unique selling position that got them success quickly. But easy money came in the door and they took it. Another reminder that nothing in life is every easy and the hard decisions can be much better.

    Thank you for this reminder, Dan. It is one I will never forget.

    • Anonymous

      Alex,

      Yeah not all the things that start out looking like an amazing success are able to maintain it.  Success is a moving target.  We have to make lots of daily decisions that support it.

    • Anonymous

      Alex,

      Yeah not all the things that start out looking like an amazing success are able to maintain it.  Success is a moving target.  We have to make lots of daily decisions that support it.

    • Anonymous

      Alex,

      Yeah not all the things that start out looking like an amazing success are able to maintain it.  Success is a moving target.  We have to make lots of daily decisions that support it.

  • Steven

    Jerome, I once started a pizza parlor from an empty shell and zero money to a fully functional restaurant in 5 months.  If you would like, feel free to contact me (stevenmsw at yahoo dot com) and I would be glad to give you my knowledge/opinion & be a sounding board for free.  I love the pizza business and have spent years building and operating multiple locations for others and then for myself.  There are ways to start small and build up as you grow. Steven

Switch to our mobile site

Close
Remind Me Later
Remove Ad Permanently